Shipping & Return Policy
- Ecklund Motorsports is not responsible for lost or stolen merchandise that is delivered without a signature required.
- All packages shipped within the USA are shipped Standard shipping, unless otherwise specified by customer
- Standard shipping options are always either USPS, or UPS. If you prefer one or the other, please call ahead. Depending on which one you want to go with, there might be an extra charge for this specified service.
- We offer 3 day, 2 day, and next day air service at an additional cost. Please call to ensure availability on orders requesting next day air service.
- Orders requesting next day air service must be submitted by 12 p.m. CST.
- P.O. Box address will be shipped out USPS.
- Alaska and Hawaii packages cannot be shipped via 2 day or next day air service.
- In some cases shipping rates are based on retail dollar amount purchased and/or product weight.
Ecklund Motorsports does not ship internationally.
Returns are accepted within 14 days of product delivery for exchange, refund, repair or credit. For a return to be accepted the original tags must be attached and product must be in its original condition. Items should not have any pet hair or strong odors. The customer is responsible for shipping fees accrued in sending the original item back to Ecklund Motorsports.
If you have any questions about our guarantee, please email us at firstname.lastname@example.org or call us at 1 (800) 894-1311 ext. 4
Returns and exchanges can be made at any one of our stores, or by mail. Please call our Outside Sales Department at 1 (800) 894-1311 ext. 4 if you wish to return or cancel an order placed online.
ALL RETURNS ARE SUBJECT TO APPROVAL BY THE PARTS MANAGER. NO REFUNDS ON CLEARANCE ITEMS, EXCHANGE ONLY. NO RETURNS ON ELECTRICAL ITEMS. ALL HELMET SALES ARE FINAL. ANY RETURNED ITEM IS SUBJECT TO A 15% RESTOCKING FEE.
NO RETURNS ON ELECTRICAL ITEMS.
ALL UNCLAIMED SPECIAL ORDERS WILL BE RETURNED TO VENDOR AFTER 15 DAYS AND SUBJECT TO A 15% RESTOCKING FEE.
ANY ACCEPTED RETURNS WILL BE REFUNDED AS IN-STORE CREDIT.
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